Blind success claims
Proof before promises.
Product guarantees
Arabic-first hotel operations
Close every guest request. Every time.
Proven in six operational steps.
Renavo is the Arabic-first operations layer for hotels. It answers guests, assigns the right work, secures approval when money is involved, and verifies the outcome—before replying.
Synthetic hotel data · real product workflow · no real guest or charge
Arabic understood
Engineering dispatched
Reply released after proof
How Renavo closes one request
The request enters one shared record
Amara Osei · Room 412 · guest chat
Identity, room, channel, message, and received time stay attached to the same request.
Product guarantees
Shared request record
Guest, team, decision, and evidence stay aligned.
Product guarantees
Proof checkpoints
A visible boundary before every reply.
Product guarantees
Proof by design
Live product proof
interactive previewMove the request. Inspect every boundary.
This is not a marketing animation. Choose a request, reach the approval boundary, decide, and inspect the synthetic-system readback before the guest sees success.
Pick a guest request and inspect the action trace.
synthetic-pms.renavo.demoRenavo is acting · no real credentials
Action trace
- — Pick a guest request and inspect the action trace.
This guided preview uses no hotel credentials. In a deployment, credentials are secret-backed and never exposed to the browser or action log.
01Meet Renavo
Arabic-native guest operations, with accountable owner control.
Configured properties use Renavo's model-backed concierge loop. The public workspace uses deterministic guest scenarios, then drives the same Tasks, Holds, approval contracts, receipts, and Ledger without exposing hotel data.
Arabic-native service
Arabic, English, and RTL are built into the guest and owner surfaces, with safety rules that normalize Arabic diacritics and tatweel before any action is considered.
Owned operational work
Requests become visible Tasks, Holds, or escalations with an owner, a deadline, and a shared status across the guest and operations faces.
Guarded system actions
Supported writes are idempotent, policy-checked, and verified by readback. Uncertain writes stop as incidents instead of becoming guest-facing success claims.
Multimodal
One request record across every configured channel.
These interactive examples show the channel-to-task workflow. Production voice, messaging, and email are enabled only after the hotel configures the relevant provider.
Incoming call
Guest · Room 412
Renavo is answering
Tap answer
These interactive examples show the channel-to-task workflow. Production voice, messaging, and email are enabled only after the hotel configures the relevant provider.
04Integrations
Integrate at the most reliable layer available.
Renavo prefers a supported PMS API. Isolated browser automation is a fallback for an approved, allow-listed workflow. The replayable public journey uses a deterministic synthetic provider; a separate persistent Test PMS is available for adapter, readback, and portal acceptance testing.
Key features
- Canonical reservation, availability, policy, write, and receipt contracts
- Per-property host allow-lists and secret-backed credentials
- Approval-first money actions with idempotency and verified readback
- Provider failures stop as incidents; uncertain writes are never retried blindly
- A persistent synthetic system for end-to-end evaluation before hotel access
Built and inspectable today
These are the implemented surfaces visible in the product and repository. Live hotel-system names appear here only after a real sandbox path has passed end to end.
Persistent Test PMS acceptance labGemini concierge pathWhatsApp webhook pathOwner and guest realtime sync
05Why hotels need this
A request should not disappear between a message and a shift change.
Renavo gives each request a defined operational state, shows it to the right people, and preserves the evidence needed to understand what happened.
3
safe operational outcomes
Create accountable work, pause for a hotel decision, or escalate to a human. The request never needs a fake success state.
2
connected product faces
The guest sees a simple conversation. The hotel sees the Desk, Board, Holds, evidence, and the Ledger for the same request.
1
accountable record
Guest updates, owner decisions, dispatch, provider receipts, and failure incidents stay connected for review.
Trust comes from visible boundaries, not an autonomy slogan.
Renavo shows what it knows, what it changed, what still needs a person, and which system receipt proves the outcome.
The public workspace uses a fictional hotel and a deterministic synthetic provider. Renavo's persistent Test PMS is a separate acceptance lab; neither surface implies a live hotel connection.
Product readiness
Inspect the complete product now. Configure the property connection during the pilot.
Renavo separates what you can verify today from what must be accepted with each hotel. The demo is synthetic; the workflow, persistence, approvals, receipts, and recovery paths are real product behavior.
Working in the product demo
- Arabic and English guest conversations
- Realtime guest-to-owner synchronization
- Tasks, Holds, owner decisions, and escalation
- Replayable synthetic-provider writes plus a persistent Test PMS lab
- Provider receipts, readback, incidents, and reconciliation
- Searchable Ledger evidence across the full request
Configured and accepted during a pilot
- The hotel's guest channel and phone number
- The property's PMS API or approved portal workflow
- Property policies, money limits, roles, and escalation
- Credentials, provider delivery, monitoring, and support handoff
No hotel logos, live-provider claims, or customer results are implied by the synthetic demonstration.
Access
Request your personal Renavo demo access.
Tell us who you are and which property you represent. Renavo will issue a unique username and password immediately so you can inspect the owner console, guest journey, approvals, Test PMS, and Ledger.
Already have demo credentials?
Demo loginArabic-first hotel operations, from request to verified completion.